Gooroo Technical Services
Call Gooroo Technical Services on (02) 6686 6668
 
Contact Us:

Main Line
02 6686 6668

2nd Line
02 6628 7779

Mobile
0408 466 766


Testimonials:

Our office has a network of a server and 11 computers that had previously not been running smoothly; we were constantly having problems, but since... - Michael King, Elders Real Estate Lennox Head

"I have had extreme trouble over the last 3 years finding anyone in the area, with a "come to you" service, that has even come close to Jason and ... - Jordan Stotter, Prysm Consulting

Unlike Australia Post, many computer troubleshooters fail to deliver; but Gooroo techs after a very short while had mine humming like a bird!... - Terry Storman, Goonellabah

<more>


Recent News:

The Day PDFs Attack! (Security Alert)
- 3/9/2007 9:21:56 AM

Australia’s Proposed Draconian Copyright Laws
- 11/27/2006 10:49:30 AM

GooNET, Gooroo's Online Backup Service goes live!
- 3/5/2006 9:56:46 PM

Gooroo gains EGM Northern NSW contract
- 2/9/2006 10:32:10 AM

Kama Sutra Worm spreading! DANGEROUS!
- 1/30/2006 6:46:17 PM

<more news>


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Westnet Logo

Westnet Internet

Gooroo Technical Services, Northern Rivers premier onsite service company, has partnered with Westnet Internet, Australia's #1 Internet provider as voted by the Australian public, to provide the best possible Internet solution for your needs.

Westnet = Best possible Internet connection!
Gooroo = Best possible onsite installation and configuration!

In fact Westnet have been voted best ISP in Australia for customer satisfaction two years running!

Take advantage of a worry free Internet solution and connect now with Gooroo.

 

Online signup for Westnet ADSL Broadband Account

 

All Plans
Bundled
Fee
Stand-alone
Fee
Download Allowance
Peak/Off-Peak
256k/64k Up to 5x faster than dialup
Lite
$19.95 $24.95 100MB¹
Premium
$29.95 $34.95 500MB
Premium
$34.95 $44.95 5GB/7GB
512k/128k Up to 10x faster than dialup
Premium
$34.95 $44.95 1GB
Premium
$44.95 $54.95 5GB/7GB
Premium
$54.95 $64.95 10GB/15GB
512k/512k Up to 10x faster than dialup
Premium 512k/512k
$69.95 $79.95 10GB/10GB
Premium 512k/512k
$89.95 $99.95 30GB/30GB
1.5Mb/256k Up to 30x faster than dialup
Premium
$49.95 $59.95 1GB/1GB
Premium
$59.95 $69.95 5GB/7GB
Premium
$69.95 $79.95 10GB/15GB
Premium
$99.95 $109.95 20GB/40GB
Up to 8Mb/384k* Up to 160x faster than dialup
Premium
$59.95 $69.95 1GB
Premium
$69.95 $79.95 5GB/7GB
Premium
$89.95 $99.95 10GB/15GB
Premium
$109.95 $119.95 20GB/40GB
Premium
$149.95 $159.95 40GB/60GB
Premium accounts have no set download limit. Speed is reduced to 64kbps/64kbps once the Monthly Allowance is reached. Shaping provides full access to the internet at a reduced speed of your ADSL service. Alternatively, you can choose to pay $6 per GB for excess downloads and access the internet at full speed. Please note: New members must select their excess option i.e. shaping or $6/GB, during the signup process. Existing members can view and/or change their current excess options online at myaccount.westnet.com.au. Premium members please note that Westnet Neighbourhood traffic is not charged for or affected by shaping and will continue at full speed. Please note that Free Traffic (MyWestnet sites, Westnet Download Vault and 3FL site) is not available on Lite accounts.

¹ Any excess downloads will be charged at 10c/MB and will be capped at $30. Speed is reduced to 64kbps/64kbps once you have reached your monthly cap. Lite accounts are not eligible for free traffic.


Signup for Broadband ADSL

Getting connected - all you need to know
In order to get online your telephone line needs to be provisioned (made ADSL Broadband compatible). This process generally takes 5 to 10 working days. These changes take place at your local exchange.

You will only be billed if and when your ADSL line provisioning is successful.

Once your line has been made ADSL compatible you will receive an email or sms notification and any hardware you ordered will be couriered out to you. Once you receive your hardware simply follow the user-friendly step-by-step instructions included and you’ll be online in no time!

 

New Connection Without Westnet Phone

 

New Connection With Westnet Phone
Bundle broadband and long distance phone for 24 Months to receive FREE Connection.


Changing to Westnet
If you already have ADSL with another provider, you can swap to Westnet with little or no down time and at a fraction of the cost.
See if your current ISP is a fast transfer registered ISP.

Or,

Opt for a 12 month contract
And transfer to Westnet for free.

IMPORTANT:
Even if your current ISP is part of the transfer process it does not guarantee that your service is transferable.


Signup for Broadband ADSL

Broadband ADSL Hardware

Get the best possible connection!

In order to receive a high-speed internet connection you will require an ADSL compatible modem or router.

Talk to the team at Gooroo on 02 6686 6668 or 0408 466 766 for information on the numerous types of ADSL hardware. We can even install your hardware and new Westnet Broadband account at the same time at your home or business, ensuring your computer and Internet connection is configured correctly, securely and performing in peak performance!

One FREE Line Filter
All Gooroo supplied modems and routers come with one free in-line filter suitable for use with a single Phone/Fax device.

Give Gooroo a call on 02 6686 6668 or 0408 466 766 today!


Signup for Broadband ADSL

Additional Features

Free Traffic
The Westnet Neighbourhood includes numerous resources spanning Westnet's network including most of our MyWestnet site, the Westnet Download Vault and 3FL site. All Westnet Broadband ADSL members have premium speed access to the Westnet Neighbourhood. Traffic from the Westnet Neighbourhood is counted towards the quota of any Dialup or Lite ADSL plan.

Shaping
You can choose to have your account slowed to 64kbps/64kbps once you reach your monthly download allowance without being charged for extra downloads (this is called shaping). Alternatively, you can choose to pay $6 for every gigabyte you download over your monthly allowance whilst continuing at your designated plan speed.

Optional Static IP Address
Westnet is able to provide static (or fixed) IP addresses for a wide range of circumstances for just $4.99/month, or $55/year. Using a static IP enables you to present a consistent address to the World Wide Web.

Other Broadband Features

  Email Protection Option 6 Free Email Addresses
  Award Winning Customer Service 20MB Web Space
  7 Day Technical Support No Idle Disconnection
  Easy Account Administration Credit Card & Direct Debit
  Global Roaming Dialup Option Free Express Backup



Signup for Broadband ADSL

Broadband ADSL Information

What is ADSL?

ADSL (Asymmetric Digital Subscriber Line) is a technology for transmitting digital information at a high bandwidth on existing phone lines to homes and businesses. ADSL is different to your ordinary Internet connection in many ways. ADSL provides a permanent connection to the Internet. ADSL is asymmetric in that it uses most of the channel to transmit downstream to the user and only a small part to receive information from the user. ADSL simultaneously accommodates analog (voice) information on the same line. This is done by installing a filter on your existing phone line, which blocks all signals above a certain frequency. Since all voice conversations take place below 4 KHz, the low-pass filters are built to block everything above 4 KHz, preventing the data signals from interfering with standard telephone calls.

Typical ADSL Setup:


Signup for Broadband ADSL

Technical Information

Speeds are represented in downstream/upstream format, e.g. 256k / 64k represents up to 256 kilobits per second (kbps) downstream / 64kbps upstream. The downstream/upstream speeds refer to the maximum speed capable; Westnet does not guarantee that these speeds will be achieved. The actual speed that will be achieved is likely to be less than the maximum speed capable because of dimensioning, overheads, and other technical reasons.

Uploaded data (data sent to the Internet) will not be counted.

For the purposes of calculating usage, 1GB = 1000 megabytes (MB).

Unused download allowance cannot be rolled over into subsequent months.

Downloaded data that begins in Peak Time and ends in Off-Peak Time, or vice versa, will be allocated into both periods proportionately.

Customers wishing to change their ADSL speed will attract a $19.95 fee. Plan changes and cancellations must be advised in writing to Westnet prior to the end of any billing period (calendar month) and will become effective as of the 1st of the following month. Please Email your changes to accounts@Westnet.com.au.

Customers have the option to use their ADSL account on our dialup service; however, this will incur an excess charge of $1.10/hr. Please note that customers may use our dialup service free during an outage.

Free Westnet Neighbourhood traffic within the customer's state.

Service and Connection Info

For new connections (including members upgrading from dialup) there is a $99 connection fee.

If the Client cancels their ADSL service or wishes to relocate the service to another phone line within the first 6 months of connection with the Company, the Client will incur a $55 early cancellation fee.

Please allow a minimum of 10 working days for service connection to be completed (unless otherwise notified). Connection time also depends on port availability.

Each ADSL account is only for use at the premises as indicated on this application. Each account is not transportable unless the customer is moving premises.

Customers wishing to change their nominated ADSL phone line or who transfer their ADSL phone line to new premises, will incur a $99 fee. The new phone line is subject to ADSL availability, service connection delay and port availability.

The telephone line must be a direct line. Incompatible line services include Analogue NT1, Call Diversion Number Only, Customer Loop Metering, Easy Call Multiple Number, Homezip, InContact, MessageBank Virtual, OnRamp (ISDN), Ported Number, Satellite Services and Siteline.


Signup for Broadband ADSL

 

 

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